Help

How can we help?

If you’re blocked, email us and we’ll get you unstuck quickly. For most teams, the fastest path is: sign in → create API key → integrate one workflow.

Getting started

New to Thea? Start with Why Thea, then create your first API key.

Billing

Need invoices, plan changes, or vendor setup? See Pricing.

Account & keys

Manage tokens on API Keys (requires sign-in).

Troubleshooting

Common issues

A few quick checks that solve most setup problems.

Unexpected answers — add evidence/context or narrow the question.
“Cannot answer” — your input may be underspecified or evidence is missing.
Auth / access issues — confirm the key and account are active.
Rate limits — upgrade, or contact us for higher quotas.